Frequently Asked Questions
Find answers to common questions about our services, process, and how we work.
General Questions
We work on a wide range of software projects including web applications, mobile apps, APIs, microservices, and consulting engagements. Our expertise spans from small startups to enterprise-level systems, focusing on modern technologies and best practices.
We're a remote-first company with team members across Europe. Our headquarters is in Sofia, Bulgaria, but we work with clients globally. We're experienced in remote collaboration and use modern tools to ensure seamless communication.
We serve clients across various industries including fintech, healthcare, e-commerce, SaaS, logistics, and more. Our flexible approach allows us to adapt to different domain requirements while bringing best practices from our diverse experience.
Yes, we're happy to sign Non-Disclosure Agreements before discussing your project details. We take confidentiality seriously and have established processes to protect client intellectual property and sensitive information.
Project & Pricing
Project costs vary greatly depending on scope, complexity, and timeline. Simple projects start around €1000, while complex enterprise systems can exceed €10,000. We offer free consultations to provide accurate estimates based on your specific requirements.
We offer three main models: Fixed Price for well-defined projects, Time & Materials for flexible ongoing work, and Dedicated Team for long-term partnerships. Each model has its benefits, and we'll help you choose the best fit for your needs.
Timelines vary by project scope. Small projects may take 4-8 weeks, medium projects 3-6 months, and large enterprise systems 6-12+ months. We provide detailed timelines during the planning phase and maintain transparent communication throughout development.
Yes, we offer flexible maintenance and support packages to ensure your application runs smoothly after launch. This includes bug fixes, security updates, performance monitoring, and feature enhancements as needed.
Technical Questions
We specialize in modern technologies including Golang, Node.js, React, Vue.js, PostgreSQL, MongoDB, Docker, Kubernetes, AWS, and more. We choose the right tech stack based on your project requirements, scalability needs, and team preferences.
Absolutely. We have extensive experience taking over and improving existing codebases. We'll start with a thorough code review, document our findings, and create a roadmap for improvements while continuing development.
Security is paramount in everything we build. We follow OWASP guidelines, implement secure authentication and authorization, encrypt sensitive data, conduct regular security audits, and stay updated on the latest security vulnerabilities and patches.
We maintain high code quality through code reviews, automated testing (unit, integration, and e2e), continuous integration/deployment pipelines, linting and formatting tools, and comprehensive documentation. We also follow clean code principles and design patterns.
Support & Communication
We use modern collaboration tools like Slack or Microsoft Teams for daily communication, conduct regular video meetings, provide access to project management tools (Jira, Trello, etc.), and send detailed weekly progress reports to keep you informed.
Client satisfaction is our priority. We have regular check-ins and iterative reviews throughout the project. If you're not satisfied at any point, we'll work with you to address concerns immediately and make necessary adjustments at no additional cost.
Yes, many clients start with a small proof-of-concept or MVP project to test our collaboration before committing to larger engagements. This is a great way to evaluate our work quality, communication style, and technical expertise.
Still Have Questions?
We're here to help! Reach out to our team and we'll be happy to answer any additional questions you might have.